Measuring the financial impact or effectiveness of current or planned
HR initiatives is becoming increasingly important to the emerging
role of HR as a value-added and strategic business partner.
This handbook provides a systematic way to
plan for, conduct, and implement human resource measurement efforts
that link with and drive exemplary business performance and financial
The handbook includes an overall framework proven useful for measuring
the financial impact of HR practices and processes and the specific
steps involved in ensuring a practical though convincingly realistic
measurement result. Various approaches that companies can use to
measure HR impact and effectiveness, along with how a company can
develop HR metrics based upon the balanced scorecard, are covered.